Verified purchases, not just verified emails
Connect WooCommerce, Shopify or Stripe and reviews from real orders carry a badge that links to the order we matched. That is a materially stronger claim than a tick, and prospective customers can tell the difference.
Collection that runs itself
An order completes, a delay elapses, an invitation goes out, a reminder follows if there is no response. Every eligible customer, on the same schedule, regardless of how their experience went.
Replies that count for something
Your reply rate and reply speed feed your reputation health score, and both are shown on your public profile. Answering criticism visibly is worth more than not having any.
Analysis you can act on
Sentiment, topics and intent across every review, so “delivery complaints up 42% since the 14th” arrives as a finding rather than a hunch you form after reading fifty reviews.
A real dispute process
Reviews that are not from your customers, that name staff, or that were used to demand a refund can be disputed with private evidence. A moderator decides against a published policy, and you see the reasoning.
Widgets, API and WordPress
Embed your rating anywhere, pull it through a public API, or install the WordPress plugin and never touch a template. The widget always shows the same figure as your profile.
What you are agreeing to
Using VouchRate commits you to inviting every eligible customer rather than a selected group, disclosing any incentive you offer, and not conditioning anything on the rating a customer gives. In exchange, your rating means something to the people reading it — which is the only reason it is worth having.
Read the guidelines in full