How reviews work here
A review platform is only worth anything if its methods can be checked. This section documents how reviews are collected, verified, moderated, ordered and removed — including the parts that are inconvenient for us.
Last 30 days
Counted from live data. Monthly totals are also archived so past figures cannot be quietly restated.
- Reviews submitted
- 0
- Published
- 0
- Rejected at submission
- 0
- Removed after publication
- 0
- Flagged as suspicious
- 0
- Disputes raised by businesses
- 0
- Appeals from reviewers
- 0
- Appeals upheld against us
- 0
Commitments
Businesses cannot pay to remove or reorder reviews
There is no permission anywhere in the product — on any plan, for any role — that deletes or hides a published review. Businesses reply and dispute; moderators decide against a published policy; reviewers can appeal.
Invitations are not filtered by predicted sentiment
A campaign targets an audience, not a mood. There is no branch that routes satisfied customers to a review form and dissatisfied ones to a private complaints inbox, because that produces a rating that misrepresents the business.
Verification means something specific
Each badge states what was actually checked, and links to the evidence chain behind it. We do not describe a review as verified because a business told us the person was a customer — that claim is recorded as exactly that.
Imported reviews are labelled as imported
Businesses can bring history with them, but those reviews are marked, and they carry less weight than reviews collected here where we control the verification.
Suspicion is not published as a finding
Automated fraud detection routes reviews to humans. Until a person decides, a contested review is shown as “Under review” — never labelled fake. Statistical oddity is not proof, and real customers are sometimes statistically odd.