5 reviews · Leeds, GB · High
Rebuilt our booking system and actually explained the trade-offs
We came to Apaxon with a booking flow that dropped about a third of customers at payment. They spent the first week just measuring before proposing anything, which was not what we expected but turned out to be the point — the problem was not the payment step at all, it was a validation error two screens earlier that never surfaced. Rebuilt, tested, and live in six weeks. Drop-off is now under 8%.
- Pros
- Diagnosed the real problem before quoting
- Cons
- Initial discovery week felt slow at the time
- Expertise
- Communication
- Responsiveness
- Value for money
- Would you recommend them?Yes
Why is this review verified?
- Confirmed against a payment recorded in the business's Stripe account on 31 July 2026.Recorded 21 August 2026
Reply from Apaxon Limited
Thank you Marcus — and for your patience during that first week. Measuring before building is a hard sell but it is usually where the answer is. Delighted the numbers held up.
Kadron Gregory, owner · 22 August 2026